Laravel Development Company for United Kingdom Businesses

Post-launch support SLA

Support is optional, month-to-month and invoiced in GBP with no minimum term or lock-in. Every tier below states the response time you can hold us to, exactly what is included, and how an issue escalates if it is not moving. Business-hours response is measured against 09:00–17:30 GMT/BST, Monday to Friday; emergency cover for confirmed production outages runs outside that window on the Priority tier.

Essential — £95 / month

Response time: Next business day (within 1 business day). Work starts within 2 business days; critical security patches same week.

• Laravel core, framework and dependency security updates
• Daily automated backups with a monthly restore test
• Uptime and error monitoring with alerting
• Vulnerability patching as advisories are published
• Monthly health report: uptime, errors, updates applied

Growth — £310 / month

Response time: 4 business hours during 09:00–17:30 GMT/BST, Monday to Friday. Fix work begins the same business day; production bugs triaged on receipt.

• Everything in Essential
• A monthly block of development hours for small changes and improvements
• Prioritised bug fixes ahead of new-build queue
• Performance tuning: slow queries, caching, image and asset delivery
• Staging environment kept in sync for safe testing

Priority — £670 / month

Response time: Same day, and within 1 hour for a confirmed production outage. Emergency work starts immediately and continues until service is restored.

• Everything in Growth
• Out-of-hours emergency cover for outages and security incidents
• Named engineer plus a documented backup contact
• Quarterly performance, dependency and security review with a written action list
• Documented rollback and disaster-recovery runbook, tested annually

How an issue escalates

1. 1. Report Raise the issue by email, WhatsApp or your shared Slack channel — whichever is fastest. Include the URL, what you expected and what happened. Every report is logged with a timestamp so response time is measurable, not a matter of opinion.
2. 2. Acknowledge and classify You get a human acknowledgement inside the response window for your tier, with a severity: P1 site down or data at risk, P2 a core flow broken, P3 a bug with a workaround, P4 a cosmetic or change request. The severity, not the plan alone, drives the queue.
3. 3. Triage and workaround For P1 and P2 we reproduce on staging, apply a safe workaround or roll back to the last known-good deploy so you are trading again, then fix the root cause properly rather than leaving a patch in production.
4. 4. Fix, test and deploy The fix ships through the same pipeline as normal work: tested on staging, reviewed, then deployed to production in an agreed window with a rollback point ready. You are told what changed.
5. 5. Escalate if stalled If a P1 is not moving within 2 hours, or any ticket misses its response window, it escalates to the founder directly — contactable by phone — who takes ownership and gives you an hourly update until it is resolved.
6. 6. Review and prevent Every P1 gets a short written post-incident note: what broke, why, what was changed, and the monitoring or test added so it cannot recur silently. No charge for the note.

Support is never required to keep your project. Ownership transfers on final payment and you can take the code, the runbook and the environment in-house at any time — we hand over rather than hold hostage. Missed response windows are credited against the following month's GBP invoice.

What we build in Laravel for British clients

Most of our United Kingdom work is business software rather than brochure sites: internal tools that replace spreadsheets, customer portals bolted onto an existing product, and APIs that feed a mobile app or a partner integration. Everything ships on current Laravel with PHP 8.3, MySQL or PostgreSQL, and a deploy pipeline you own.

• Custom Laravel web applications with roles, permissions and multi-tenancy
• Filament and Laravel Nova admin panels with audit trails and CSV/Excel exports
• REST and JSON APIs with Sanctum or Passport auth, queues, jobs and webhooks
• Stripe, PayPal and subscription billing with invoices, proration and dunning
• Livewire or Inertia + React front ends when the UI needs to feel like an app
• Laravel 8/9/10 upgrades to Laravel 12, plus test coverage and CI setup
• WordPress and WooCommerce work when PHP is the right fit but Laravel is overkill

Zero advance payment — you approve before you pay

You do not send money to start. We scope the work in writing, build it on a staging URL you can open any time, and invoice only after you have reviewed the running application. For larger GBP engagements we split delivery into 4–5 milestones so neither side is carrying weeks of unreviewed work.

• No deposit, no retainer, no card on file to begin
• Live staging link from the first working build
• Milestone invoicing on projects above the equivalent of US$1,500
• Full code and database handover to your own GitHub organisation

How we work with United Kingdom time zones

Our engineers are based in India and hold a 09:00–14:00 GMT/BST overlap — effectively a full shared morning with London, so most reviews happen the same day. Every project gets a named Laravel developer plus a point of contact, not a rotating ticket queue, and you get a written progress note at the end of each working day.

Contracts, compliance and data handling

A written statement of work before kickoff, mutual NDA on request, and IP assignment on final payment. We invoice from India as an export of services, so no UK VAT is charged and the reverse-charge rules apply on your side. On the technical side we cover UK GDPR and ICO-aligned data handling, UK or EU hosting regions on request, and WCAG 2.2 AA accessibility on public screens.

Recent British project

A Manchester equipment hire firm ran a Laravel 8 app nobody could safely deploy. We upgraded it to Laravel 12 on PHP 8.3, added a test suite and a GitHub Actions pipeline, then rebuilt the hire calendar — £2,250, invoiced after two weeks of stable production use.

Stack and delivery standards

Laravel 12, PHP 8.3, MySQL or PostgreSQL, Redis for cache and queues, Pest or PHPUnit tests on business-critical paths, GitHub Actions for CI, and deployment to your choice of Laravel Forge, Vapor, AWS, DigitalOcean or your existing infrastructure. You receive the repository, environment documentation and a runbook at handover.

Frequently asked questions

Do I really pay nothing upfront for a Laravel project in United Kingdom?

Correct. We start work after a written scope, not after a deposit. You see the application running on staging and only then do we invoice in GBP. Larger builds are split into 4–5 milestones, each invoiced after you approve that milestone.

Can you take over an existing Laravel codebase from another developer?

Yes — takeovers and rescues are a large part of what we do. We start with a short audit of the repository, dependencies, tests and deployment setup, send you a written findings note, and then quote the fix or the upgrade. If the codebase is not worth saving we will tell you that before you spend anything.

Which Laravel versions do you work with?

We build new applications on Laravel 12 with PHP 8.3. For existing systems we regularly upgrade Laravel 8, 9 and 10 projects, including package replacements, deprecated API fixes and adding a test suite so the next upgrade is routine rather than risky.

Do you build admin panels, or only customer-facing apps?

Both. A large share of our Laravel work is internal tooling — Filament or Nova admin panels with role-based access, approval workflows, exports and audit logs — often sitting on top of an API that also serves a mobile app or website.

How do payments and invoicing work from United Kingdom?

We invoice in GBP and accept Faster Payments, BACS, Wise or card in GBP. A written statement of work before kickoff, mutual NDA on request, and IP assignment on final payment. We invoice from India as an export of services, so no UK VAT is charged and the reverse-charge rules apply on your side.

Who owns the code and the database?

You do. Ownership transfers on final payment and is written into the scope document. We push to your own GitHub organisation from day one where possible, and hand over environment variables, migrations, seeders and a deployment runbook at the end.

How long does a typical Laravel build take?

An admin panel or focused internal tool is usually 2–4 weeks. A full application MVP with billing and an API is typically 4–8 weeks. Upgrades and rescues are usually 1–3 weeks depending on how far behind the codebase is. You get a written timeline with the quote.

What happens after launch?

You can take the code and run it yourself, or keep us on a small monthly retainer for security updates, dependency bumps, monitoring and small changes. There is no lock-in either way and no minimum contract term.

What does a realistic Laravel timeline look like for a UK project?

Week 1 is discovery, written scope and environment setup. Weeks 2–3 deliver the core data model, auth and the first Filament admin screens on staging. Weeks 4–6 cover billing, integrations and reporting. Weeks 7–8 are UAT, hardening and launch. A focused admin panel finishes inside 2–4 weeks; an MVP with payments and an API is 4–8 weeks. Because we share a full working morning with London, review cycles are same-day rather than next-day.

Can you work in our sprint cadence and UK business hours?

Yes. We run two-week sprints with a Monday planning note and a Friday demo on staging, and we are live 09:00–14:00 GMT/BST for standups, calls or pairing — a genuine shared morning with London, Manchester and Glasgow. The rest of the day runs async on Slack, Jira or Linear, so feedback left in your afternoon is actioned before your next morning.

What post-launch support and SLA tiers do you offer UK clients?

Three month-to-month tiers, invoiced in GBP with no minimum term: Essential (security patches, Laravel and package updates, backups, uptime monitoring, next-business-day response), Growth (adds a monthly block of development hours and 4-hour response during UK business hours), and Priority (same-day response, emergency production support, and a quarterly performance and security review). You can also take the code fully in-house and skip support.

Which UK business systems can you integrate with Laravel?

Commonly: Stripe, GoCardless direct debit, Worldpay, Opayo, Barclaycard and PayPal for payments; Xero, QuickBooks UK, Sage Business Cloud and FreeAgent for accounting, including HMRC Making Tax Digital-compatible VAT flows; Salesforce and HubSpot for CRM; Royal Mail, DPD, Parcelforce and ShipStation for fulfillment; Twilio and SendGrid or Postmark for messaging; Companies House and GOV.UK Notify APIs where relevant; Okta, Auth0 or Microsoft Entra ID for SSO. Anything with a REST API or webhooks is in scope, built behind a Laravel service class with retries and queued jobs.

Can you integrate Laravel with our existing internal or legacy system?

Yes. Typical patterns are a Laravel API layer in front of a legacy database, scheduled sync jobs against an on-prem ERP over SFTP or a VPN, or an event bridge using queues and webhooks so the old system stays untouched. We agree the data contract in writing first and build against a staging copy of your data, hosted in a UK or EU region when required — production access is never needed to start.

How do you handle UK GDPR, ICO expectations and accessibility?

We build to the technical controls the ICO expects: encryption in transit and at rest, role-based access, audit logging, lawful-basis and consent records, defined retention and deletion routines, least-privilege database users, and UK or EU hosting regions on request. Data-processing terms can be signed alongside the scope. On accessibility we build public screens to WCAG 2.2 AA and audit before launch. We provide the engineering evidence; we are not an auditor and do not issue certifications.

What if the scope changes mid-project?

Change requests get their own one-page estimate in GBP before any work starts, so the agreed milestone price never moves silently. Small tweaks inside an agreed milestone are absorbed. You approve each change in writing and it is invoiced with the milestone it belongs to. Invoices are issued from India as an export of services, so no UK VAT is charged.